Healthcare CRM Market: Global Market Size, Forecast, Insights, and Competitive Landscape

The global healthcare CRM market is expected to grow at a CAGR of around 6% during 2022-2028. This report on global healthcare CRM market report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and competitive landscape. The report presents a clear picture of the global healthcare CRM market by segmenting the market based on product, application, technology, end use and region. Also, detailed profiles of companies operating in the healthcare CRM market are provided in this report. We believe that this report will aid the professionals and industry stakeholders in making informed decision.

Market Drivers

• Technological Advancements
• Increase in Demand of Virtual Care and Home Care

Market Challenges

• Low Penetration Rate
• High Cost and Complexity of CRM Implementation

Historical & Forecast Period

Base Year: 2021

Historical Period: 2017-2021

Forecast Period: 2022-2028

Market by Product

• Individual
• Referral
• Individual and Referral

Market by Application

• Community Outreach
• Case Coordination
• Case Management
• Relationship Management

Market by Technology

• Cloud-based
• Mobile
• Social
• Collaborative
• Predictive

Market by End Use

• Payers
• Providers
• Life Science Companies

Market by Region

• Europe
  • Germany
  • United Kingdom
  • France
  • Italy
  • Spain
  • Russia
  • Netherlands
  • Rest of Europe
• North America
  • United States
  • Canada
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Rest of Asia Pacific
• Latin America
  • Mexico
  • Brazil
  • Argentina
  • Rest of Latin America
• Middle East & Africa
  • Saudi Arabia
  • Turkey
  • Iran
  • Rest of Middle East & Africa

1. Preface
1.1 Objective
1.2 Target Audience & Key Offerings
1.3 Report’s Scope
1.4 Research Methodology
1.4.1 Phase I
1.4.2 Phase II
1.4.3 Phase III
1.5 Assumptions
2. Key Insights
3. Global Healthcare CRM Market
3.1. Introduction
3.2. Market Drivers
3.3. Market Challenges
4. Global Healthcare CRM Market Analysis
4.1. Market Portraiture
4.2. Market Size
4.3. Market Forecast
4.4. Impact of COVID-19
5. Global Healthcare CRM Market by Product
5.1. Introduction
5.2. Individual
5.3. Referral
5.4. Individual and Referral
6. Global Healthcare CRM Market by Application
6.1. Introduction
6.2. Community Outreach
6.3. Case Coordination
6.4. Case Management
6.5. Relationship Management
7. Global Healthcare CRM Market by Technology
7.1. Introduction
7.2. Cloud-based
7.3. Mobile
7.4. Social
7.5. Collaborative
7.6. Predictive
8. Global Healthcare CRM Market by End Use
8.1. Introduction
8.2. Payers
8.3. Providers
8.4. Life Science Companies
9. Global Healthcare CRM Market by Region
9.1 Introduction
9.2 Europe
9.2.1 Germany
9.2.2 United Kingdom
9.2.3 France
9.2.4 Italy
9.2.5 Spain
9.2.6 Russia
9.2.7 Netherlands
9.2.8 Rest of the Europe
9.3 North America
9.3.1 United States
9.3.2 Canada
9.4 Asia Pacific
9.4.1 China
9.4.2 Japan
9.4.3 India
9.4.4 South Korea
9.4.5 Australia
9.4.6 Indonesia
9.4.7 Rest of the Asia Pacific
9.5 Latin America
9.5.1 Mexico
9.5.2 Brazil
9.5.3 Argentina
9.5.4 Rest of Latin America
9.6 Middle East & Africa
9.6.1 Saudi Arabia
9.6.2 Turkey
9.6.3 Iran
9.6.4 Rest of Middle East & Africa
10. SWOT Analysis
11. Porter’s Five Forces
12. Market Value Chain Analysis
13. Competitive Landscape
13.1. Competitive Scenario
13.2. Company Profiles
13.2.1. Accenture Plc
13.2.2. AllScripts Healthcare Solutions Inc
13.2.3. Amdocs
13.2.4. Aspect Software Inc
13.2.5. International Business Machines Corporation
13.2.6. Microsoft Corporation
13.2.7. Oracle Corporation
13.2.8. Salesforce.com inc
13.2.9. SAP SE
13.2.10. Siemens Healthineers AG (Siemens AG).

List of Figures

Figure 1: Global Healthcare CRM Market (in US$ Million), 2017-2021
Figure 2: Global Healthcare CRM Market by Product, 2021
Figure 3: Global Healthcare CRM Market by Application, 2021
Figure 4: Global Healthcare CRM Market by Technology, 2021
Figure 5: Global Healthcare CRM Market by End Use, 2021
Figure 6: Global Healthcare CRM Market by Region, 2021
Figure 7: Global Healthcare CRM Market (in US$ Million), 2022-2028
Figure 8: Global Healthcare CRM Market by Product (in %), 2021 & 2028
Figure 9: Global Individual Healthcare CRM Market (in US$ Million), 2017-2021
Figure 10: Global Individual Healthcare CRM Market (in US$ Million), 2022-2028
Figure 11: Global Referral Healthcare CRM Market (in US$ Million), 2017-2028
Figure 12: Global Referral Healthcare CRM Market (in US$ Million), 2022-2028
Figure 13: Global Individual and Referral Healthcare CRM Market (in US$ Million), 2017-2028
Figure 14: Global Individual and Referral Healthcare CRM Market (in US$ Million), 2022-2028
Figure 15: Global Healthcare CRM Market by Application (in %), 2021 & 2028
Figure 16: Global Community Outreach Healthcare CRM Market (in US$ Million), 2017-2021
Figure 17: Global Community Outreach Healthcare CRM Market (in US$ Million), 2022-2028
Figure 18: Global Case Coordination Healthcare CRM Market (in US$ Million), 2017-2021
Figure 19: Global Case Coordination Healthcare CRM Market (in US$ Million), 2022-2028
Figure 20: Global Case Management Healthcare CRM Market (in US$ Million), 2017-2021
Figure 21: Global Case Management Healthcare CRM Market (in US$ Million), 2022-2028
Figure 22: Global Relationship Management Healthcare CRM Market (in US$ Million), 2017-2021
Figure 23: Global Relationship Management Healthcare CRM Market (in US$ Million), 2022-2028
Figure 24: Global Healthcare CRM Market by Technology (in %), 2021 & 2028
Figure 25: Global Cloud-based Healthcare CRM Market (in US$ Million), 2017-2021
Figure 26: Global Cloud-based Healthcare CRM Market (in US$ Million), 2022-2028
Figure 27: Global Mobile Healthcare CRM Market (in US$ Million), 2017-2028
Figure 28: Global Mobile Healthcare CRM Market (in US$ Million), 2022-2028
Figure 29: Global Social Healthcare CRM Market (in US$ Million), 2017-2028
Figure 30: Global Social Healthcare CRM Market (in US$ Million), 2022-2028
Figure 31: Global Collaborative Healthcare CRM Market (in US$ Million), 2017-2028
Figure 32: Global Collaborative Healthcare CRM Market (in US$ Million), 2022-2028
Figure 33: Global Predictive Healthcare CRM Market (in US$ Million), 2017-2028
Figure 34: Global Predictive Healthcare CRM Market (in US$ Million), 2022-2028
Figure 35: Global Healthcare CRM Market by End Use (in %), 2021 & 2028
Figure 36: Global Payers Healthcare CRM Market (in US$ Million), 2017-2028
Figure 37: Global Payers Healthcare CRM Market (in US$ Million), 2022-2028
Figure 38: Global Providers Healthcare CRM Market (in US$ Million), 2017-2028
Figure 39: Global Providers Healthcare CRM Market (in US$ Million), 2022-2028
Figure 40: Global Life Science Companies Healthcare CRM Market (in US$ Million), 2017-2028
Figure 41: Global Life Science Companies Healthcare CRM Market (in US$ Million), 2022-2028
Figure 42: Global Healthcare CRM Market by Region (in %), 2021 & 2028
Figure 43: Europe Healthcare CRM Market (in US$ Million), 2017-2021
Figure 44: Europe Healthcare CRM Market (in US$ Million), 2022-2028
Figure 45: Europe Healthcare CRM Market by Country (in %), 2021 & 2028
Figure 46: Germany Healthcare CRM Market (in US$ Million), 2017-2028
Figure 47: United Kingdom Healthcare CRM Market (in US$ Million), 2017-2028
Figure 48: France Healthcare CRM Market (in US$ Million), 2017-2028
Figure 49: Italy Healthcare CRM Market (in US$ Million), 2017-2028
Figure 50: Spain Healthcare CRM Market (in US$ Million), 2017-2028
Figure 51: Russia Healthcare CRM Market (in US$ Million), 2017-2028
Figure 52: Netherlands Healthcare CRM Market (in US$ Million), 2017-2028
Figure 53: North America Healthcare CRM Market (in US$ Million), 2017-2021
Figure 54: North America Healthcare CRM Market (in US$ Million), 2022-2028
Figure 55: North America Healthcare CRM Market by Country (in %), 2021 & 2028
Figure 56: United States Healthcare CRM Market (in US$ Million), 2017-2028
Figure 57: Canada Healthcare CRM Market (in US$ Million), 2017-2028
Figure 58: Asia Pacific Healthcare CRM Market (in US$ Million), 2017-2021
Figure 59: Asia Pacific Healthcare CRM Market (in US$ Million), 2022-2028
Figure 60: Asia Pacific Healthcare CRM Market by Country (in %), 2021 & 2028
Figure 61: China Healthcare CRM Market (in US$ Million), 2017-2028
Figure 62: Japan Healthcare CRM Market (in US$ Million), 2017-2028
Figure 63: India Healthcare CRM Market (in US$ Million), 2017-2028
Figure 64: South Korea Healthcare CRM Market (in US$ Million), 2017-2028
Figure 65: Australia Healthcare CRM Market (in US$ Million), 2017-2028
Figure 66: Indonesia Healthcare CRM Market (in US$ Million), 2017-2028
Figure 67: Latin America Healthcare CRM Market (in US$ Million), 2017-2021
Figure 68: Latin America Healthcare CRM Market (in US$ Million), 2022-2028
Figure 69: Latin America Healthcare CRM Market by Country (in %), 2021 & 2028
Figure 70: Mexico Healthcare CRM Market (in US$ Million), 2017-2028
Figure 71: Brazil Healthcare CRM Market (in US$ Million), 2017-2028
Figure 72: Argentina Healthcare CRM Market (in US$ Million), 2017-2028
Figure 73: Middle East & Africa Healthcare CRM Market (in US$ Million), 2017-2021
Figure 74: Middle East & Africa Healthcare CRM Market (in US$ Million), 2022-2028
Figure 75: Middle East & Africa Healthcare CRM Market by Country (in %), 2021 & 2028
Figure 76: Saudi Arabia Healthcare CRM Market (in US$ Million), 2017-2028
Figure 77: Turkey Healthcare CRM Market (in US$ Million), 2017-2028
Figure 78: Iran Healthcare CRM Market (in US$ Million), 2017-2028
Figure 79: Market Value Chain

List of Tables

Table 1: Global Healthcare CRM Market Portraiture
Table 2: Global Healthcare CRM Market by Product (in US$ Million), 2021 & 2028
Table 3: Global Healthcare CRM Market by Application (in US$ Million), 2021 & 2028
Table 4: Global Healthcare CRM Market by Technology (in US$ Million), 2021 & 2028
Table 5: Global Healthcare CRM Market by End Use (in US$ Million), 2021 & 2028
Table 6: Global Healthcare CRM Market by Region (in US$ Million), 2021 & 2028
Table 7: Europe Healthcare CRM Market by Country (in US$ Million), 2021 & 2028
Table 8: North America Healthcare CRM Market by Country (in US$ Million), 2021 & 2028
Table 9: Asia Pacific Healthcare CRM Market by Country (in US$ Million), 2021 & 2028
Table 10: Latin America Healthcare CRM Market by Country (in US$ Million), 2021 & 2028
Table 11: Middle East & Africa Healthcare CRM Market by Country (in US$ Million), 2021 & 2028
Table 12: List of Key Players