Asia Pacific BPO Services Market: Market Size, Forecast, Insights, and Competitive Landscape

The Asia Pacific BPO services market is expected to grow at a CAGR of around 8% during 2021-2027. This report on Asia Pacific BPO services market report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and competitive landscape. The report presents a clear picture of the Asia Pacific BPO services market by segmenting the market based on service type, deployment, organization size, end-use industry and country. Also, detailed profiles of companies operating in the BPO services market are provided in this report. We believe that this report will aid the professionals and industry stakeholders in making informed decision. 

Market Drivers 

• Technological Advancement
• Increasing Number of Government Initiatives

Market Challenges 

• Data Privacy and Integrity

Historical & Forecast Period

Base Year: 2020

Historical Period: 2016-2019

Forecast Period: 2021-2027

Market by Service Type 

• Finance & Accounting
• Human Resource
• KPO
• Procurement & Supply Chain
• Customer Services
• Others

Market by Deployment 

• Cloud
• On-Premises

Market by Organization Size 

• Small and Medium Enterprise
• Large Enterprise

Market by End-Use Industry

• BFSI
• Healthcare
• Manufacturing
• IT & Telecommunication
• Retail
• Others 

Market by Country

• China
• Japan
• India
• South Korea
• Australia
• Indonesia
• Vietnam
• Philippines
• Rest of Asia Pacific

1. Preface
1.1 Objective
1.2 Target Audience & Key Offerings
1.3 Report’s Scope
1.4 Research Methodology
1.4.1 Phase I
1.4.2 Phase II
1.4.3 Phase III
1.5 Assumptions
2. Key Insights
3. Asia Pacific BPO Services Market
3.1. Introduction
3.2. Market Drivers
3.3. Market Challenges
4. Asia Pacific BPO Services Market Analysis
4.1. Market Portraiture
4.2. Market Size
4.3. Market Forecast
4.4. Impact of COVID-19
5. Asia Pacific BPO Services Market by Service Type
5.1. Introduction
5.2. Finance & Accounting
5.3. Human Resource
5.4. KPO
5.5. Procurement & Supply Chain
5.6. Customer Services
5.7. Others
6. Asia Pacific BPO Services Market by Deployment
6.1 Introduction
6.2 Cloud
6.3 On-Premises
7. Asia Pacific BPO Services Market by Organization Size
7.1 Introduction
7.2 Small and Medium Enterprise
7.3 Large Enterprise
8. Asia Pacific BPO Services Market by End-Use Industry
8.1 Introduction
8.2 BFSI
8.3 Healthcare
8.4 Manufacturing
8.5 IT & Telecommunication
8.6 Retail
8.7 Others
9. Asia Pacific BPO Services Market by Country
9.1 Introduction
9.2 China
9.3 Japan
9.4 India
9.5 South Korea
9.7 Australia
9.7 Indonesia
9.8 Vietnam
9.9 Philippines
9.10 Rest of the Asia Pacific
10. SWOT Analysis
11. Porter’s Five Forces
12. Market Value Chain Analysis
13. Competitive Landscape
13.1. Competitive Scenario
13.2. Company Profiles
13.2.1. Accenture
13.2.2. Aegis Limited
13.2.3. Capgemini
13.2.4. CBRE Group, Inc.
13.2.5. Genpact
13.2.6. HCL Technologies Limited
13.2.7. IBM Corporation
13.2.8. Infosys Limited
13.2.9. Tata Consultancy Services Limited
13.2.10. Wipro Limited

Figure 1: Asia Pacific BPO Services Market (in US$ Million), 2016-2020
Figure 2: Asia Pacific BPO Services Market by Service Type, 2020
Figure 3: Asia Pacific BPO Services Market by Deployment, 2020
Figure 4: Asia Pacific BPO Services Market by Organization Size, 2020
Figure 5: Asia Pacific BPO Services Market by End-Use Industry, 2020
Figure 6: Asia Pacific BPO Services Market by Region, 2020
Figure 7: Asia Pacific BPO Services Market (in US$ Million), 2021-2027
Figure 8: Asia Pacific BPO Services Market by Service Type (in %), 2020 & 2027
Figure 9: Asia Pacific Finance & Accounting BPO Services Market (in US$ Million), 2016-2020
Figure 10: Asia Pacific Finance & Accounting BPO Services Market (in US$ Million), 2021-2027
Figure 11: Asia Pacific Human Resource BPO Services Market (in US$ Million), 2016-2020
Figure 12: Asia Pacific Human Resource BPO Services Market (in US$ Million), 2021-2027
Figure 13: Asia Pacific KPO BPO Services Market (in US$ Million), 2016-2020
Figure 14: Asia Pacific KPO BPO Services Market (in US$ Million), 2021-2027
Figure 15: Asia Pacific Procurement & Supply Chain BPO Services Market (in US$ Million), 2016-2020
Figure 16: Asia Pacific Procurement & Supply Chain BPO Services Market (in US$ Million), 2021-2027
Figure 17: Asia Pacific Customer Services BPO Services Market (in US$ Million), 2016-2020
Figure 18: Asia Pacific Customer Services BPO Services Market (in US$ Million), 2021-2027
Figure 19: Asia Pacific Other Service Types BPO Services Market (in US$ Million), 2016-2020
Figure 20: Asia Pacific Other Service Types BPO Services Market (in US$ Million), 2021-2027
Figure 21: Asia Pacific BPO Services Market by Deployment (in %), 2020 & 2027
Figure 22: Asia Pacific Cloud BPO Services Market (in US$ Million), 2016-2020
Figure 23: Asia Pacific Cloud BPO Services Market (in US$ Million), 2021-2027
Figure 24: Asia Pacific On-Premises BPO Services Market (in US$ Million), 2016-2020
Figure 25: Asia Pacific On-Premises BPO Services Market (in US$ Million), 2021-2027
Figure 26: Asia Pacific BPO Services Market by Organization Size (in %), 2020 & 2027
Figure 27: Asia Pacific Small and Medium Enterprise BPO Services Market (in US$ Million), 2016-2020
Figure 28: Asia Pacific Small and Medium Enterprise BPO Services Market (in US$ Million), 2021-2027
Figure 29: Asia Pacific Large Enterprise BPO Services Market (in US$ Million), 2016-2020
Figure 30: Asia Pacific Large Enterprise BPO Services Market (in US$ Million), 2021-2027
Figure 31: Asia Pacific BPO Services Market by End-Use Industry (in %), 2020 & 2027
Figure 32: Asia Pacific BFSI BPO Services Market (in US$ Million), 2016-2020
Figure 33: Asia Pacific BFSI BPO Services Market (in US$ Million), 2021-2027
Figure 34: Asia Pacific Healthcare BPO Services Market (in US$ Million), 2016-2020
Figure 35: Asia Pacific Healthcare BPO Services Market (in US$ Million), 2021-2027
Figure 36: Asia Pacific Manufacturing BPO Services Market (in US$ Million), 2016-2020
Figure 37: Asia Pacific Manufacturing BPO Services Market (in US$ Million), 2021-2027
Figure 38: Asia Pacific IT & Telecommunication BPO Services Market (in US$ Million), 2016-2020
Figure 39: Asia Pacific IT & Telecommunication BPO Services Market (in US$ Million), 2021-2027
Figure 40: Asia Pacific Retail BPO Services Market (in US$ Million), 2016-2020
Figure 41: Asia Pacific Retail BPO Services Market (in US$ Million), 2021-2027
Figure 42: Asia Pacific Other End-Use Industries BPO Services Market (in US$ Million), 2016-2020
Figure 43: Asia Pacific Other End-Use Industries BPO Services Market (in US$ Million), 2021-2027
Figure 44: Asia Pacific BPO Services Market by Country (in %), 2020 & 2027
Figure 45: China BPO Services Market (in US$ Million), 2016-2020
Figure 46: China BPO Services Market (in US$ Million), 2021-2027
Figure 47: Japan BPO Services Market (in US$ Million), 2016-2020
Figure 48: Japan BPO Services Market (in US$ Million), 2021-2027
Figure 49: India BPO Services Market (in US$ Million), 2016-2020
Figure 50: India BPO Services Market (in US$ Million), 2021-2027
Figure 51: South Korea BPO Services Market (in US$ Million), 2016-2020
Figure 52: South Korea BPO Services Market (in US$ Million), 2021-2027
Figure 53: Australia BPO Services Market (in US$ Million), 2016-2020
Figure 54: Australia BPO Services Market (in US$ Million), 2021-2027
Figure 55: Indonesia BPO Services Market (in US$ Million), 2016-2020
Figure 56: Indonesia BPO Services Market (in US$ Million), 2021-2027
Figure 57: Vietnam BPO Services Market (in US$ Million), 2016-2020
Figure 58: Vietnam BPO Services Market (in US$ Million), 2021-2027
Figure 59: Philippines BPO Services Market (in US$ Million), 2016-2020
Figure 60: Philippines BPO Services Market (in US$ Million), 2021-2027
Figure 61: Other Countries Pacific BPO Services Market (in US$ Million), 2016-2020
Figure 62: Other Countries BPO Services Market (in US$ Million), 2021-2027
Figure 63: Market Value Chain

List of Tables

Table 1: Asia Pacific BPO Services Market Portraiture
Table 2: Asia Pacific BPO Services Market by Service Type (in US$ Million), 2020 & 2027
Table 3: Asia Pacific BPO Services Market by Deployment (in US$ Million), 2020 & 2027
Table 4: Asia Pacific BPO Services Market by Organization Size (in US$ Million), 2020 & 2027
Table 5: Asia Pacific BPO Services Market by End-Use Industry (in US$ Million), 2020 & 2027
Table 6: Asia Pacific BPO Services Market by Country (in US$ Million), 2020 & 2027
Table 7: List of Key Players